It’s very important to understand how Wagering Requirements work. When you make a deposit and claim each Bonus from Welcome Offer, the total amount (deposit + bonus money) is combined and a wagering multiplier of 40x is applied. This means that you have to wager (deposit + bonus) 40 times before the money becomes withdrawable. If your deposit is 20 your wagering requirements is (20+20)X40=1600.
You can withdraw your Real Money balance at any time but you need to forfeit your current bonus balance at the time of withdrawal. If you don’t want to lose your bonus you have to keep on wagering until you fully met the wagering requirements.
If you go to Menu >>>MY PROFILE>>>BALANCE you will be able to see your funds overview: how much money you have available to withdraw, how much you have in Bonus Money and what your total balance.